Responsible Gaming
Gaming Should Be Entertainment
At acolytes.com.au, we believe that online gaming and casino entertainment should be enjoyed responsibly as a form of fun and entertainment only. Gaming is never a way to earn money or solve financial problems. It should always be played with money you can afford to lose, as the house always has a mathematical advantage.
We encourage all players to gamble within their means and to prioritize their personal wellbeing above all else.
Age Verification
In Australia, you must be 18 years of age or older to access and use gaming services on acolytes.com.au. By accessing this website, you confirm that you meet this legal requirement in your jurisdiction.
We take age verification seriously and reserve the right to request proof of identity at any time. If you are under 18, you must leave this website immediately.
Warning Signs of Problem Gambling
Problem gambling can develop in anyone. Please review the following warning signs and seek help if you recognize any of these behaviors in yourself or someone you know:
- Chasing losses: Attempting to recover losses by gambling more
- Hiding gambling activity: Keeping your gaming habits secret from family or friends
- Loss of control: Unable to stick to time or money limits
- Neglecting responsibilities: Missing work, school, or family obligations due to gaming
- Using gaming to escape: Gambling to cope with stress, anxiety, depression, or other problems
- Increasing stakes: Needing to wager more money to achieve the same level of excitement
- Failed attempts to quit: Repeatedly trying to reduce or stop gaming without success
- Borrowing money to gamble: Taking loans or using credit to fund gaming activities
- Relationship problems: Gaming causing conflict with family, friends, or partners
- Financial difficulties: Struggling to pay bills or manage debts due to gaming losses
- Irritability when not gaming: Feeling anxious or irritable when unable to play
If you identify with any of these warning signs, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
We provide a range of tools to help you maintain control over your gaming activity. These include:
- Deposit Limits: Set maximum amounts you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose before automatically restricting access to your account
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Time-Out/Cool-Off Period: Take a break from gaming for a set period (hours, days, or weeks) while maintaining account access
- Self-Exclusion: Voluntarily exclude yourself from your account for an extended period (typically 6 months or longer), with the option to extend
For assistance setting up any of these tools, please contact our customer support team. Your responsibility for your gaming is our priority.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support and counseling services:
Australia
- Gambling Help Online — Free, confidential support and counseling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare — Free counseling and support for problem gamblers
www.gamcare.org.uk - GamStop — National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council — Education and support services
www.responsiblegambling.org
United States
- National Council on Problem Gambling — Helpline and resources
www.ncpgambling.org
Phone: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Center for Health Education
Provides information and counseling on problem gambling
Need Help? Take Action Today
If you believe you may have a problem with gambling, or if someone close to you has expressed concern about your gaming habits, please reach out for help immediately. There is no shame in seeking support — problem gambling is a recognized condition, and professional help is available.
Contact one of the support organizations listed above today. Your health and wellbeing matter.
For assistance with self-exclusion or responsible gaming tools on acolytes.com.au, please contact our customer support team at any time. We are here to help you play safely.